Every business is built from the same few building blocks

The base case: structured facts — a contract, a spec, an intake, a note. Records persist; they never 'complete'. Everything else has to earn its way out of being a record.

In the product: Typed documents with custom fields, forms that produce them, files that become findable facts.

A contact points at something real that can act — a person or a company. That's what a record can't do, and it's why a contact can pay you, book you, sign for you… or turn out to be a whole business on the network.

In the product: One address book referenced by every invoice, project, booking and thread — and the seam that makes cross-company work possible.

Work exists in order to be completed — it's ephemeral by design, where a record is built to persist. From that one property everything follows: someone must do it (assignment), by when (dates), taking how long (estimates, time).

In the product: A project, a task, a candidate pipeline and a homework batch are one object at different scales — so stages, templates, approvals and mirroring were built once and work everywhere.

A message always has a counterparty — it exists between parties, which a record doesn't. So messages carry participants, read state and delivery, and attach to whatever they're about.

In the product: Chat filed on the work, broadcasts that fan out privately, threads that mirror across company lines with real identity.

Time is where conflict is real: two claims on the same hour genuinely collide. Only people and resources own time — an organization has no body, so it plans over its members' calendars rather than having one.

In the product: One contention engine under meetings, bookings, shifts and rentals — and a personal calendar that spans every organization you belong to.

A resource looks like a record until you notice contention: only one party can have the van at a time. Whatever is contended needs a calendar; whatever holds state (clean/dirty, working/broken) needs behavior.

In the product: Rooms, vehicles and equipment that book clash-free — and whose state changes can spawn the cleanup work automatically.

Money actually moves in the world — and it moves for reasons unconnected to work (a refund, a transfer, a loan). So money is its own primitive, and a business can close its books no matter how its work was organized.

In the product: Real accounting that stands alone — and job costing as a link between work and money, not a merger of them.

The container: people, work, money, records and resources, grouped into a unit that acts. An organization you are is your workspace; one you deal with is a contact; when both are true, the two link — and collaboration crosses the boundary.

In the product: Multi-tenancy, roles and permissions, personal spaces for individuals, and the org-to-org network.